Baseline
Agree the workflow, period, source records, owners and measurable starting values before configuration begins.
Customer proof
A publishable case study starts with an agreed baseline and ends only with customer approval. Until then, results remain private and are never presented as public claims.
Agree the workflow, period, source records, owners and measurable starting values before configuration begins.
Define how schedule adherence, waiting, rework, search time and quality evidence will be measured.
Record deployment dates, training, adoption, incidents, scope changes and excluded factors.
Compare like-for-like periods, explain limitations and have operational owners verify the calculation.
Obtain written approval for company identity, quote, metrics, screenshots and named role before publishing.
Produce a concise problem, rollout, architecture, verified outcome and next-step narrative with source evidence retained privately.